How do I access and download the eBook & Video package I just bought?
This video shows you how to login and access your eBook & Video Package(s).
1. Shortly after your purchase*, we sent an email that says "How to access (title of eBook)". Look for it in your Spam or Promotions folder if you do not see it in your inbox (drag to Inbox).
*If you are opted out of receiving emails from us, our system cannot automatically send this email. Please contact us to get your access email resent.
*If you entered an incorrect email address at time of purchase, obviously this email can't reach you. :) Please contact us to correct the error.
*If you are in the EU, there is a delay while we manually process your order. This takes no more than 1 business day.
2. Follow the instructions in the email to log in to the Member Area; you do not have to be a member to get your eBook(s). Be sure to copy and paste your email and password to avoid misspellings. And watch out that you do not copy an extra space at the beginning or end of either.
Trouble logging in? Click here to find out what to do.
3. Once logged in, go to eBooks (not eCourses) and then click the link to your eBook package page to access it. Click here to find out what to do if your package isn't linked.
4. On the eBook page (not eCourses page), click on any of the brown bars to expand the 3 areas of the page: eBook download, bonus eBooklet download, and watch Master Class Videos.
5. If you have any trouble, contact us using the link on this page and we'll be happy to help you out.