*I'm not a member, so I can't login to get my eBook(s).
Actually, you don't have to be a member to download an eBook you've purchased from us. We serve eBook downloads through the Member Area with or without membership. With your "How to access (insert eBook title)" email you got a username and password. Use that to log in, then click on "Your eBooks" under "Your Stuff" and on that page you'll see a link to the sourdough eBook page and can download it there.
If you don't see the email instructions, please check your Spam or Promotions folder. If it isn't there, contact us to resend it.